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FirstRand sets aside another £518m for UK motor finance redress

FirstRand sets aside another £518m for UK motor finance redress
Banking · 2026
Photo · Thomas Brannstrom for Daily Digest Invest
By Thomas Brannstrom Banking & Credit Sep 10, 2026 3 min read

FirstRand, one of South Africa's largest banks, has taken another financial hit from the UK's motor finance review. The lender set aside an additional £518.4 million (about R12 billion) to cover potential compensation to customers, bringing its total provisions for this issue to a significant sum. The move, booked at June 30, reflects the ongoing uncertainty around the Financial Conduct Authority's (FCA) investigation into historical car-loan commission practices.

What is the motor finance review about?

The FCA has been looking into how car dealers and lenders arranged commission on motor finance deals before 2021. In many cases, lenders allowed dealers to set their own interest rates, which meant higher rates often led to bigger commissions for the dealer. The regulator has said this created an unfair incentive and could mean customers were charged more than they should have been.

If the review concludes that these practices were unfair, lenders could be forced to compensate borrowers. The exact amount depends on how the courts and the regulator define who qualifies and how redress is calculated. FirstRand acknowledged this uncertainty, saying there is “significant estimation uncertainty” around the final cost.

FirstRand's capital position remains solid

Despite the extra provision, FirstRand kept its Common Equity Tier 1 (CET1) ratio at 13.9%. The CET1 ratio is a key measure of a bank's financial strength, comparing its core capital to its risk-weighted assets. A higher ratio means a bank has a larger buffer to absorb losses. 13.9% is comfortably above regulatory minimums and suggests the bank can absorb the hit without endangering its stability.

The bank also raised its return on equity (ROE) target range. ROE measures how much profit a bank generates with the money shareholders have invested. A higher target suggests management is confident about future profitability, even with the motor finance overhang.

What this means for investors

For shareholders, the extra provision is a reminder that the UK motor finance saga is far from over. The final bill could be larger or smaller than what has been set aside, depending on legal rulings. This uncertainty is why the bank has been cautious in its estimates.

However, the fact that FirstRand maintained its capital ratio and lifted its ROE target suggests the bank believes it can manage the situation without derailing its overall performance. Investors should watch for further updates from the FCA and any court decisions that could clarify the scope of redress.

This is not the first time a bank has faced such a hit. Other lenders in the UK have also set aside billions for motor finance compensation. The issue has become a sector-wide concern, and investors in any bank with UK motor finance exposure should be aware of the potential for further provisions.

For everyday investors, the key takeaway is that banks sometimes face unexpected costs from regulatory reviews. While FirstRand's capital buffer provides some comfort, the final outcome remains uncertain. It's a good example of why diversification and understanding a bank's risk profile matter.

Looking ahead

Investors will be watching for the FCA's final report and any court rulings that could set a precedent. The bank has said it will continue to assess the situation and adjust provisions as new information emerges. In the meantime, FirstRand's core business remains strong, and the raised ROE target signals management's confidence in the bank's underlying earnings power.

For those interested in broader banking trends, similar issues have affected other lenders, and the outcome of the UK review could have ripple effects across the industry. As always, it's important to stay informed and consider how such regulatory risks might affect your investments.

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